1. Information We Collect
A. Information You Provide Directly
We collect personal information that you provide directly to us, including:
Contact Details:
Name, email address, phone number, and address.
Order Information:
Shipping and billing details, payment confirmations, and purchase history.
Account Information:
Username, password, and security details.
Customer Support:
Information you provide in queries, messages, or reviews.
B. Automatically Collected Data
When you interact with our website, we may collect:
Usage Data:
Browser type, device information, IP address, and website activity.
Cookies:
We use cookies and similar technologies to enhance functionality and track site usage.
C. Information from Third Parties
We may receive information from:
Payment processors for transactions.
Service providers supporting our website operations.
2. How We Use Your Information
We use your personal information for the following purposes:
Order Fulfillment:
To process orders, ship products, handle returns, and manage your account.
Customer Support:
To address inquiries and improve our services.
Marketing:
To send promotional content, offers, and updates. You can opt out of marketing communications at any time.
Website Security:
To detect and prevent fraudulent or unauthorized activity.
Service Improvements:
To analyze user behavior and enhance site functionality.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Service Providers:
To facilitate website hosting, payment processing, and delivery services.
Compliance with Laws:
When required by law or to protect our legal rights.
4. Cookies and Tracking
Cookies are used to:
Improve website functionality and user experience.
Track and analyze website usage.
Deliver tailored advertisements.
You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.
5. Security and Data Retention
We take appropriate measures to secure your personal information against unauthorized access. However, no system is completely secure. If you suspect a breach, contact us immediately at info.ecog4l@gmail.com
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access and request a copy of your personal data.
Correct or update your information.
Request deletion of your data.
To exercise these rights, contact us at info.ecog4l@gmail.com
7. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised “Last updated” date.
8. Contact Us
For questions or concerns about this Privacy Policy, please reach out to: info.ecog4l@gmail.com